Request for Tenders for provision of ICT Technical Support Services

Request for Tenders for provision of ICT Technical Support Services

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála

## Summary The Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála is seeking a suitably qualified and experienced ICT service provider to deliver professional ICT services and resources in support of its current and evolving technology environment.

## Scope & Deliverables - Provision of skilled personnel with appropriate experience and competencies to support, maintain, and enhance infrastructure and technologies - Contribution to future digital and operational initiatives - Delivery of professional ICT services and resources in support of the Department's current and evolving technology environment

## Key Requirements - Suitably qualified and experienced ICT service provider(s) - Compliance with the requirements and specifications set out in the RFT - Ability to deliver services in accordance with the Department's needs and requirements

## Commercials & Timeline - Estimated value: €17,500,000 (excl. VAT) across all Lots over the Term and any possible extensions - Submission deadline: Fri Oct 16 13:00:00 IST 2026 - Contract duration: 5 years (60 months), with the possibility of extensions - Framework/DPS: No framework agreement or Dynamic Purchasing System

## How to Bid - Submission method: Electronic submission through the eTenders website - Languages: English - Key documents to prepare: - Tender Response Document (TRD) - European Single Procurement Document (ESPD) - Pricing Schedule - Tenderer's Statement - Declaration as to Personal Circumstances of Tenderer

## Bid Considerations - This tender may suit companies with experience in providing ICT services to public sector organizations, particularly those with a strong track record in delivering services to the Department of Foreign Affairs and Trade. - Opportunities: - The contract has a duration of 5 years, providing a stable and long-term revenue stream. - The Department's commitment to reducing environmental impacts may present opportunities for companies with innovative and sustainable solutions. - Risks: - The tender process is open, and the Department reserves the right to accept or reject any tender. - The contract may be subject to extensions, which could impact the company's revenue and cash flow.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála has 24 tender(s) tracked on TenderScout, of which 3 are currently open. On the EU TED record this buyer has awarded 21 contract(s) worth around €9,105,130.

Recent awarded suppliers include Enterprise Rent-A-Car European Holdings Ltd_125369, Irish Council for International Students (ICOS), Securitas NV, Forvis Mazars_11843, Crown Workspace Ltd.