Provision of Trauma Informed Practice Training for Public Facing staff

Provision of Trauma Informed Practice Training for Public Facing staff

The Courts Service

## Summary The Courts Service is procuring Trauma Informed Practice Training for Public Facing staff. The estimated value of the contract is €200,000 (excl. VAT) over a 60-month period.

## Scope & Deliverables - Specialist services to support the development and implementation of a Trauma-Informed Practice (TIP) training course for customer-facing services. - The training course will be delivered in accordance with the requirements outlined in Appendix 1 of the tender documents.

## Key Requirements - Eligibility: Economic operators from any EU country are eligible to participate. - Qualifications: Tenderers must demonstrate their ability to deliver high-quality training services that meet the requirements outlined in the tender documents. - Experience: Tenderers should have experience in delivering Trauma-Informed Practice training courses to customer-facing staff.

## Commercials & Timeline - Estimated value: €200,000 (excl. VAT) over a 60-month period. - Submission deadline: Friday, September 4th, 2026, at 15:00 IST. - Contract duration: 60 months with an option to extend for up to 1 year.

## How to Bid - Submissions must be made electronically through the etenders.gov.ie website. - Tenderers are required to submit their tenders in English. - The tender documents can be accessed through the etenders.gov.ie website.

## Bid Considerations - This contract may suit organizations with experience in delivering Trauma-Informed Practice training courses and a strong understanding of the requirements outlined in the tender documents. - Opportunities: Tenderers have the opportunity to deliver high-quality training services that meet the needs of the Courts Service. - Risks: - The contract duration is 60 months, which may pose a risk for small businesses or those with limited resources. - The estimated value of the contract is €200,000 (excl. VAT), which may not be sufficient to cover the costs associated with delivering the training services.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

The Courts Service has 11 tender(s) tracked on TenderScout, of which 3 are currently open. On the EU TED record this buyer has awarded 10 contract(s) worth around €14,603,000.

Recent awarded suppliers include Softcat plc, Storm Technology Ltd_29129, Version 1, Ergo, Curran Communications.