TII533 Enforcement Service Provider

TII533 Enforcement Service Provider

Transport Infrastructure Ireland (TII)

## Summary Transport Infrastructure Ireland (TII) is seeking to procure an Enforcement Service Provider (ESP) to provide services relating to the recovery of unpaid tolls, fines, and fees charged for the use of tolled facilities within Ireland. The estimated value of the contract is €40,000,000.

## Scope & Deliverables * Establishing and implementing accurate and reconcilable business processes to accredited quality management standards * Providing available and reliable service provision delivered to specified performance levels * Having secure business processes, including protection against internal and external security threats, fraud, and cybercrime * Integrating systems with eFlow Operator to enable 2-way interface on all customer transactions * Comprehensive and flexible reporting procedures * Compliance with all relevant legislation (e.g. including Data Protection/GDPR) and relevant standards (e.g. PCI-DSS, relevant ISO Standards)

## Key Requirements * Eligibility: Not stated * Qualifications: Not stated * Certifications: Not stated * Experience: Not stated

## Commercials & Timeline * Estimated value: €40,000,000 * Submission deadline: Mon, 09 Nov 2026, 12:00:00 GMT * Contract duration: 132 months * Framework/DPS: No framework agreement or dynamic purchasing system

## How to Bid * Submission method: Electronic submission required * Languages: English * Key documents to prepare: Procurement documents available on etenders.gov.ie

## Bid Considerations * This tender may suit companies with experience in toll collection services, road transport services, and legal services. * Opportunities: The contract has a high estimated value and a long duration, providing a stable revenue stream. * Risks: The contract requires compliance with relevant legislation and standards, and the bidder must have secure business processes in place.

Restricted procedure. A two-stage process: suppliers first complete a selection questionnaire (capacity, experience, financial standing), and only those who qualify are invited to submit a full tender. Plan for the pre-qualification stage well before the tender deadline.

Transport Infrastructure Ireland (TII) has 28 tender(s) tracked on TenderScout, of which 2 are currently open. On the EU TED record this buyer has awarded 142 contract(s) worth around €4,230,143,242.

Recent awarded suppliers include Starcom Ireland, Invasive Plant Management, Clonmel Enterprises, Hawthorn Nurseries & Landscaping Ltd, Japanese Knotweed Ireland.