9191 INTERNAL COMMUNICATIONS PLATFORM

9191 INTERNAL COMMUNICATIONS PLATFORM

Iarnród Eireann-Irish Rail

## Summary Iarnród Éireann-Irish Rail is seeking a high-availability mobile-first internal communications platform as a fully managed SaaS service to support its geographically dispersed workforce of approximately 5,200–8,000 employees. The solution must integrate with Microsoft 365 and enterprise identity systems, support secure authentication, and comply with applicable Irish and EU legislative and regulatory requirements.

## Scope & Deliverables * Provision of a high-availability mobile-first internal communications platform as a fully managed SaaS service * Integration with Microsoft 365 and enterprise identity systems * Support for secure authentication * Compliance with applicable Irish and EU legislative and regulatory requirements, including data protection, AI, privacy, and information security obligations * Implementation, configuration, training, ongoing support, and service management

## Key Requirements * Experience delivering, operating, and supporting similar employee communications platforms at comparable scale * Demonstrated ability to provide a managed service offering including implementation, configuration, training, support, service management, and documented service levels * Compliance with applicable Irish and EU legislative and regulatory requirements

## Commercials & Timeline * Estimated value excluding VAT: Not stated * Submission deadline: Mon Sep 14 12:00:00 IST 2026 * Contract duration: 8 years * Maximum renewals: 3

## How to Bid * Submission method: Electronic submission via https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8854762 * Languages accepted: English * Key documents to prepare: + Procurement document + Tender submission

## Bid Considerations * This tender may suit suppliers with experience in delivering, operating, and supporting similar employee communications platforms at comparable scale. * Opportunities for long-term contract and potential for renewal. * Risks include compliance with applicable Irish and EU legislative and regulatory requirements, as well as the need to demonstrate experience and ability to provide a managed service offering.

Iarnród Eireann-Irish Rail has 192 tender(s) tracked on TenderScout, of which 7 are currently open. On the EU TED record this buyer has awarded 400 contract(s) worth around €1,253,068,583.

Recent awarded suppliers include Anglo Printers Limited, TRIUR Construction Limited, Shay Murtagh Precast, M. Corduff Travel Rossport Ltd, Glenferry Coaches Ltd.