Provision of Managed Business Process Support Services for CORU

Provision of Managed Business Process Support Services for CORU

Health and Social Care Professionals Council (CORU)

## Summary The Health and Social Care Professionals Council (CORU) is seeking a provider for Managed Business Process Support Services. The contract aims to augment CORU's workforce to process applications for recognition and registration. The estimated value of the contract is €900,000.

## Scope & Deliverables * Provide additional resources to CORU to process applications for recognition and registration * Train external resources in application processes, SOPs, and checklists * Report directly to a Senior Manager in CORU or their designate * Be based in Ireland for face-to-face training and virtual team meetings

## Key Requirements * Eligibility: Not stated * Qualifications: Not stated * Certifications: Not stated * Experience: Not stated

## Commercials & Timeline * Estimated value: €900,000 * Submission deadline: Mon, Oct 19, 2026, 12:00:00 IST * Contract duration: 4 years * Framework/DPS: No framework agreement

## How to Bid * Submission method: Electronic submission required through etenders.gov.ie * Languages: English * Key documents to prepare: Procurement Document, Tender documents (RFT / qualitative / specs)

## Bid Considerations * This contract may suit businesses with experience in providing call centre services, data processing services, customer services, and helpdesk and support services. * Opportunities: + Potential for long-term partnership with CORU + Opportunity to provide services to a central government authority * Risks: + High competition due to open procedure + Potential for complex contract negotiations

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

Health and Social Care Professionals Council (CORU) has 16 tender(s) tracked on TenderScout, of which 1 are currently open. On the EU TED record this buyer has awarded 14 contract(s) worth around €2,752,908.

Recent awarded suppliers include Servisource Recruitment, The4OC Ltd, Carol Langford Consulting Ltd t/a Carbon Reduction Ireland, Ernst and Young_86592_(Main Account), Talbot Pierce Consulting Limited.