Provision of Microsoft Teams Voice (One Teams Voice) Service

Provision of Microsoft Teams Voice (One Teams Voice) Service

National Transport Authority_1149

## Summary The National Transport Authority is seeking a supplier to deliver a Microsoft Teams Voice (One Teams Voice) solution, a fully managed, cloud-based telephony service integrated with their existing Microsoft 365 environment.

## Scope & Deliverables * Provision of Microsoft Teams Voice capability * Telephony connectivity (e.g. SIP trunking and public telephony network access) * Migration from the Authority's existing telephony solution * Ongoing support, maintenance, and service management

## Key Requirements * Eligibility: Not stated * Qualifications: Not stated * Certifications: Not stated * Experience: Not stated

## Commercials & Timeline * Estimated value: 462,000 Euro * Submission deadline: Mon, Oct 05, 2026, 12:00:00 IST * Contract duration: 5 years * Framework/DPS: No framework agreement or dynamic purchasing system

## How to Bid * Submission method: Electronic submission required * Languages: English * Key documents to prepare: The tender documents are available on the eTenders website

## Bid Considerations * This tender may suit suppliers with experience in delivering Microsoft Teams Voice solutions and cloud-based telephony services. * Opportunities: The contract duration of 5 years may provide a stable revenue stream. * Risks: The Authority's existing telephony solution may require significant migration efforts, and the supplier will be responsible for ongoing support and maintenance.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

National Transport Authority_1149 has 36 tender(s) tracked on TenderScout, of which 8 are currently open. On the EU TED record this buyer has awarded 287 contract(s) worth around €6,725,225,406.

Recent awarded suppliers include KPMG, 3M Ireland Limited, IBI Group, Andrew Wharton, M & A Coaches Limited.