Request for Tenders For the provision of Fixed Voice and VoIP Services

Request for Tenders For the provision of Fixed Voice and VoIP Services

Office of the Government Chief Information Officer

## Summary The Office of the Government Chief Information Officer (OGCIO) in the Department of Public Expenditure is seeking a provider for Fixed Voice and VoIP Services. The contract will be for 5 years with an estimated value of €600,000.

## Scope & Deliverables * Provision of Fixed Voice and VoIP Services * Estimated duration: 5 years

## Key Requirements * Eligibility: Economic operators from Ireland or the European Union are eligible to participate. * Qualifications: + Tenderers must have relevant experience in providing telecommunications services. + Tenderers must demonstrate their ability to meet the technical requirements of the contract. * Certifications/Experience: Not specified.

## Commercials & Timeline * Estimated value: €600,000 * Submission deadline: 15 September 2026 (23:00 IST) * Contract duration: 5 years * Framework/DPS: No framework agreement or dynamic purchasing system is in place.

## How to Bid * Submission method: Electronic submission via the etenders.gov.ie portal. * Languages: English only. * Key documents to prepare: + ESPD- RFT Fixed Voice and VoIP Services 2026 (associated with Addenda ID 1). + Tender Structure XML - Cycle 1 (associated with Addenda ID 2).

## Bid Considerations * This tender may suit providers with experience in telecommunications services, particularly those with a presence in Ireland. * Opportunities: + The contract has an estimated value of €600,000 over 5 years. + The contract will provide a stable revenue stream for the successful provider. * Risks: + The tender process is open to all eligible economic operators, which may lead to increased competition. + The contract duration is 5 years, which may pose risks related to market changes and technological advancements.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

Office of the Government Chief Information Officer has 2 tender(s) tracked on TenderScout. On the EU TED record this buyer has awarded 14 contract(s) worth around €64,729,289.

Recent awarded suppliers include Storm Technology Ltd, Druid Software Limited, LEAN GREEN SERVICES, Magnet Networks Limited, Eircom Limited t/a Eir Evo.