HSE 28054 Cyber Security Awareness Services

The HSE is issuing this Invitation to Tender (ITT) for Cyber Security Awareness Services split into

HSE 28054 Cyber Security Awareness Services

Health Service Executive (HSE)

## Summary The Health Service Executive (HSE) is issuing a tender for Cyber Security Awareness Services, split into two lots: Lot 1 Simulated Email Phishing Service and Custom Cybersecurity Training and Awareness Training, and Lot 2 Simulated SMS (smishing) and Voice (Vishing) Campaign. The services aim to help prepare the HSE's workforce for current and emerging cybersecurity challenges.

## Scope & Deliverables - Lot 1: Simulated email phishing campaigns with scheduling, delivery of between 12-20 campaigns per year, targeting entire HSE workforce or specific groups. - Lot 2: Simulated SMS (smishing) and Voice (Vishing) campaigns. - Custom cybersecurity training and awareness training for HSE staff, including closed captions and English subtitles. - Reporting and analytics capabilities.

## Key Requirements - Eligibility: Not stated. - Qualifications: Not stated. - Certifications: Not stated. - Experience: Relevant experience in providing cyber security awareness services is required.

## Commercials & Timeline - Estimated value: €1,750,000. - Submission deadline: Friday, July 31, 2026. - Contract duration: 36 months. - Framework/DPS: No framework agreement or dynamic purchasing system.

## How to Bid - Submission method: Electronic submission through eTenders. - Languages: English only. - Key documents to prepare: + Tender Response Document (TRD) Quality Lot 1. + Tenderer's response to technical requirements and award criteria.

## Bid Considerations - This tender may suit companies with experience in providing cyber security awareness services, particularly those familiar with the Irish public sector. - Opportunities: The contract has a high estimated value and a duration of 36 months, offering potential for long-term revenue. - Risks: The accelerated procedure and short submission deadline may pose challenges for bidders.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

Health Service Executive (HSE) has 236 tender(s) tracked on TenderScout, of which 19 are currently open. On the EU TED record this buyer has awarded 400 contract(s) worth around €3,627,848,444.

Recent awarded suppliers include 3fivetwo Medical Ltd, Irish Hospital Supplies, Hospital Services Ltd, Astral Healthcare, Varian Medical Systems Ltd.