Provision of ICT Managed Services

Provision of ICT Managed Services

National Oil Reserves Agency DAC

## Summary The National Oil Reserves Agency DAC is seeking a provider for ICT Managed Services. This procurement is for a 4-year contract with an estimated value of €200,000.

## Scope & Deliverables - Provision of ICT managed services - Computer-related management services - Helpdesk and support services - Computer support services

## Key Requirements - Eligibility: Open procedure, no specific requirements stated - Qualifications/Certifications: Not specified - Experience: Not specified - Insurance requirements: - Employer's Liability: €13m limit per insurance year - Public Liability: €6.5m limit per insurance year - Professional Indemnity: €1m limit per insurance year (excluding defence costs) - Cyber Liability: €1m limit per insurance year

## Commercials & Timeline - Estimated value: €200,000 - Submission deadline: Friday, July 17, 2026, 15:00 IST - Contract duration: 4 years with an option to extend for a further 12 months - Framework/DPS: No framework agreement or dynamic purchasing system

## How to Bid - Submission method: Electronic submission via the eTenders website - Languages: English - Key documents to prepare: - Tender Response Document (TRD) - Statement confirming acceptance of terms and conditions of the Services Contract - Confidentiality Agreement

## Bid Considerations - This procurement may suit companies with experience in ICT managed services, particularly those with a presence in Ireland. - Opportunities: The contract has an estimated value of €200,000 and a duration of 4 years, providing a stable revenue stream for the successful bidder. - Risks: - The client reserves the right to extend the contract for a further 12 months on the same terms and conditions. - Tenderers must confirm that all prices quoted will remain valid for six months commencing from the day of the tender response deadline.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

National Oil Reserves Agency DAC has 1 tender(s) tracked on TenderScout.