iCAN Website Network Administrator, Including Training and Technical Support Services

The National Museum of Ireland is seeking a provider to support key elements of its community archival

iCAN Website Network Administrator, Including Training and Technical Support Services

National Museum of Ireland

## Summary The National Museum of Ireland is seeking a provider to support key elements of its community archival project, iCAN. The successful tenderer will provide website network administration, training, and technical support services for 59 websites.

## Scope & Deliverables * Provide iCAN Website Network Administrator, Including Training and Technical Support Services * Designated liaison to the incumbent website supplier, communicating and following up on any issues with website performance across the iCAN Network * Provide training to community volunteers in the digitisation of cultural heritage material to industry standards, and in the iCAN WordPress CMS * Facilitate online iCAN Digital Champions sessions and lead the technical support service * Assist the iCAN Team to support volunteer groups to develop and maintain their WordPress community archive websites

## Key Requirements * Eligibility: Not stated * Qualifications: Not stated * Certifications: Not stated * Experience: Not stated

## Commercials & Timeline * Estimated value: 134,399 Euro * Submission deadline: Friday, July 3rd, 2026 (17:00 Local Time) * Contract duration: 4 years * Framework/DPS: Single-Operator Framework Agreement with partly reopening of competition

## How to Bid * Submission method: Via www.etenders.gov.ie only * Languages accepted: English * Key documents to prepare: + Tender Response Document (provided as a separate document) + NMI_03_RFT - Request for Tender Single-Operator Framework Open

## Bid Considerations * This tender may suit companies with experience in website administration, training, and technical support services. * Opportunities: The successful tenderer will have the opportunity to work with the National Museum of Ireland on a significant community archival project. * Risks: + The contract duration is 4 years, which may pose a risk for companies that are not stable or secure. + The framework agreement has partly reopening of competition, which may affect the stability of the contract.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

National Museum of Ireland has 16 tender(s) tracked on TenderScout, of which 1 are currently open. On the EU TED record this buyer has awarded 35 contract(s) worth around €23,905,000.

Recent awarded suppliers include Jack Restan Displays_113286, Greenville Procurement Partners Ltd, Alex Bromley Consulting Limited, Synge and Byrne ROI Ltd, AEA Consulting_147501.