The provision of IT and Telecommunications Managed Services for the National Emergency Co-ordination Centre

Responsible for the day­to­day management of the IT and Telecommunications Managed Services

The provision of IT and Telecommunications Managed Services for the National Emergency Co-ordination Centre

Department of Defence

## Summary The Department of Defence is seeking a provider for IT and Telecommunications Managed Services for the National Emergency Co-ordination Centre. The contract will cover maintenance services of telecommunications equipment with an estimated value of €1,200,000.

## Scope & Deliverables * Responsible for day-to-day management of IT and Telecommunications Managed Services infrastructure * Maintenance services of telecommunications equipment * Estimated duration: 5 years

## Key Requirements * Eligibility: Not stated * Qualifications: + Experience in providing IT and Telecommunications Managed Services + Relevant certifications (not specified) * Experience: Not stated

## Commercials & Timeline * Estimated value: €1,200,000 * Submission deadline: Friday, July 10, 2026, 12:00 IST * Contract duration: 5 years * Framework/DPS: No framework agreement or dynamic purchasing system

## How to Bid * Submission method: Electronic submission required through the eTenders website (https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8282132) * Languages: English * Key documents to prepare: + Tender Structure XML - Cycle 1 + Contract notice - defence directive, standard regime

## Bid Considerations * This tender may suit companies with experience in providing IT and Telecommunications Managed Services to public sector organizations. * Opportunities: The contract has a potential value of €1,200,000 over 5 years. * Risks: + The Department of Defence reserves the right to extend the contract for up to two periods of one year each. + Tenderers must indicate any change of subcontractors during the execution of the contract.

Restricted procedure. A two-stage process: suppliers first complete a selection questionnaire (capacity, experience, financial standing), and only those who qualify are invited to submit a full tender. Plan for the pre-qualification stage well before the tender deadline.

Department of Defence has 6 tender(s) tracked on TenderScout, of which 2 are currently open. On the EU TED record this buyer has awarded 78 contract(s) worth around €380,314,530.

Recent awarded suppliers include BAE Systems Global Combat Systems Ltd, Westward Garage Ltd t/a Westward Scania, Felix O'Hare and Co. Ltd., Weatherhaven Global Solutions Ltd, Mc Cusker Contracts.