Dublin City Council (DCC) is seeking proposals for a maintenance support contract for its existing Sydney
Dublin City Council
## Summary Dublin City Council (DCC) is seeking proposals for a maintenance support contract for its existing Sydney Co-ordinated Adaptive Traffic System (SCATS) installation, with an estimated value of €2 million.
## Scope & Deliverables * Remote Troubleshooting * SCATS Upgrade support and trouble shooting * On-Site Support * Emergency Response Times * Software Patching and Version Upgrades * Documentation Updates
## Key Requirements * Eligibility: Tenderers must be qualified support agencies with experience in software maintenance and support services. * Qualifications: Tenderers must demonstrate technical capacity to provide the required services. * Certifications: Not stated. * Experience: Tenderers must have experience in providing similar services.
## Commercials & Timeline * Estimated value: €2 million * Submission deadline: Monday, 13 July 2026 at 12:00 (Irish time) * Contract duration: 4 years with an option to extend for up to 5 years. * Framework agreement: Yes, without reopening of competition.
## How to Bid * Submission method: Via www.etenders.gov.ie only * Languages accepted: English * Key documents to prepare: + Tender Response Document + RFT (Request for Tender) Single-Operator Framework Agreement
## Bid Considerations * This tender suits companies with experience in software maintenance and support services, particularly those familiar with SCATS systems. * Opportunities: The contract has an estimated value of €2 million and a duration of 4 years, providing a stable revenue stream. * Risks: + Competition from established providers + Potential for changes to the scope or requirements of the contract during its term.
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Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.
Dublin City Council has 153 tender(s) tracked on TenderScout, of which 8 are currently open. On the EU TED record this buyer has awarded 400 contract(s) worth around €3,509,097,430.
Recent awarded suppliers include Electro Tech Ireland, Elmore Group, Civic Integrated Solutions Ltd, Wills Bros. Ltd, Murphy International Ltd.
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