Request for Tenders for the Supply of HCL Software Maintenance and Support Renewals

The Houses of the Oireachtas Commission invites tenders to this request for tenders from economic

Request for Tenders for the Supply of HCL Software Maintenance and Support Renewals

Houses of the Oireachtas Service

## Summary The Houses of the Oireachtas Service is procuring software maintenance and support renewals for HCL software. This open tender targets suppliers capable of providing ongoing technical support and maintenance services for the Irish parliament's IT infrastructure.

## Scope & Deliverables - Supply of HCL software maintenance licenses. - Provision of technical support services for existing HCL software installations. - Renewal of existing support contracts to ensure continuity of service.

## Key Requirements - Eligibility: Open to all qualified suppliers; no specific legal entity restrictions stated. - Qualifications: Proven capability in HCL software support and maintenance. - Certifications: Not explicitly stated in the tender notice. - Experience: Suppliers must demonstrate relevant experience in public sector software support.

## Commercials & Timeline - Estimated value: €695,000.00 - Submission deadline: Thursday, August 21, 2025, at 00:00 IST - Contract duration: Not stated - Framework/DPS: Not stated

## How to Bid - Submission method: Electronic submission via the public procurement portal (eTenders Ireland). - Languages: English. - Key documents to prepare: Tender response form, technical proposal detailing support methodology, financial bid, and proof of eligibility/qualifications.

## Bid Considerations - Suitability: Ideal for established HCL partners or specialized IT service providers with public sector experience. - Opportunity: Significant contract value offers stable revenue; potential for long-term relationship with a key government body. - Risk: Strict adherence to the August 21 deadline is critical; late submissions will be rejected. - Complexity: Requires precise alignment with specific HCL product versions and support SLAs defined in the tender documents.

Open procedure. Any interested supplier may submit a tender. There is no shortlisting stage — all compliant bids received by the deadline are evaluated against the published award criteria. It is the most common route for Irish public contracts and is open to SMEs and new entrants.

Houses of the Oireachtas Service has 13 tender(s) tracked on TenderScout, of which 4 are currently open. On the EU TED record this buyer has awarded 68 contract(s) worth around €59,469,059.

Recent awarded suppliers include ZTECH Equipment Limited, Fujitsu (Ireland) Limited, Digitake Technical Services, Ztech Equipment Ltd, PGS t/a Ultrachem.